Shipping and Returns
How long does my order take to ship?
Each Parker Steel Lamp is carefully finished and prepared by hand prior to shipment. Please allow up to one week for processing. During this time, the lamp is thoroughly inspected from top to bottom, given a final protective clear coat, and allowed to properly cure to ensure long-term durability. Once complete, your piece is securely packaged and shipped. Tracking information will be provided as soon as your order is on its way.
Do you offer international shipping?
We do offer international shipping on a case-by-case basis. Each piece is unique, so shipping requirements can vary depending on location. If you’re interested in having a lamp shipped internationally, please contact us directly and we’ll work with you to determine the best and safest way to get it to you. If it can be shipped, we’ll make it happen.
What is your return policy?
Returns are handled on a case-by-case basis. If there is any issue with your lamp, please contact us directly and we will work with you to make it right. If a resolution cannot be reached, we will arrange an appropriate return solution.